Lulla Privacy Policy

Last Updated: April 17, 2025

At Lulla, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order
Subscribe to our newsletter
Participate in surveys or promotions
Contact our customer support

This information may include:

Contact information (name, email address, mailing address, phone number)
Billing information (billing address, payment information)
Account credentials (username, password)
Demographic information (age, gender)
Preferences and interests related to our products

1.2 Automatically Collected Information

When you visit our website or use our mobile applications, we may automatically collect certain information about your device and usage patterns, including:

IP address
Browser type
Operating system
Mobile device identifiers
Pages visited and time spent on pages
Referring website addresses
General geographic location (country or city)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us personalize your experience, analyze trends, administer the website, and gather demographic information about our user base.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use some features of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

Process and fulfill your orders
Provide and maintain our services
Communicate with you about orders, products, and promotions
Respond to your comments, questions, and customer service requests
Send you technical notices, updates, and security alerts
Monitor and analyze usage patterns and trends
Protect against, identify, and prevent fraud and other illegal activities
Comply with legal obligations
Improve our website, products, and services
Personalize your experience and deliver content relevant to your interests

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

If Lulla is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

6.1 Access and Control

Depending on your location, you may have certain rights regarding your personal information, such as:

Access to personal information we hold about you
Correction of inaccurate personal information
Deletion of your personal information
Restriction or objection to our processing of your personal information
Data portability (receiving a copy of your personal information)
Withdrawal of consent where processing is based on consent

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

6.3 California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws. Please see our California Privacy Notice for more information.

7. Children's Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

9. Third-Party Links

Our website may contain links to third-party websites and services. We have no control over the content and practices of these sites and services and are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests concerning this Privacy Policy or our privacy practices, please contact us at:

Lulla Privacy Team
Email: privacy@lulla.com
Phone: (800) 555-8473
Address: [Company Address]