Lulla Terms of Service

Last Updated: April 17, 2025

Welcome to Lulla. Please read these Terms of Service ("Terms") carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using the Lulla website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By accessing our website at www.lulla.com or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or purchase our products.

2. About Us

Lulla ("we", "us", or "our") refers to Lulla Inc., a company registered at [Company Address], and its subsidiaries and affiliates.

3. Products and Services

3.1 Product Information

We strive to provide accurate descriptions, pricing, and availability information for our products. However, we do not warrant that product descriptions, pricing, or other content on our website is complete, accurate, or error-free. In the event of an error, we reserve the right to correct such errors and revise your order accordingly, or to cancel the order and refund any amount charged.

3.2 Product Use

Our products are designed for personal use in accordance with provided instructions. Improper use may result in damage or injury for which we are not liable. Please carefully read all product documentation before use.

4. Ordering and Payment

4.1 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4.2 Payment Terms

We accept various payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method provided.

4.3 Pricing and Taxes

All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, shipping, and handling fees, which will be added to your order total.

5. Shipping and Delivery

5.1 Delivery Times

Delivery times are estimates only and commence from the date of shipping. We are not responsible for delays beyond our control.

5.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

6.1 Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error.

6.2 Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service within 48 hours of receipt.

6.3 Refund Processing

Refunds will be processed to the original method of payment within approximately 10 business days after we receive and inspect the returned product.

7. Warranty

7.1 Limited Warranty

Lulla products come with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship under normal use.

7.2 Warranty Exclusions

This warranty does not cover damage resulting from accident, misuse, abuse, improper installation, operation, maintenance, or modification. Normal wear and tear is also excluded.

7.3 Warranty Claim Process

To make a warranty claim, contact our customer service with your proof of purchase.

8. Intellectual Property

All content on our website is the property of Lulla or its content suppliers and is protected by international copyright laws. We grant you a limited, non-exclusive license to access and make personal use of our website.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied. In no event shall Lulla be liable for any indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services.

11. Indemnification

You agree to indemnify and hold harmless Lulla from and against any claims arising out of or relating to your violation of these Terms or your use of our products or services.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction].

12.2 Arbitration

Any dispute arising from these Terms shall be resolved by binding arbitration, except that you may assert claims in small claims court if your claims qualify.

13. Changes to Terms

We reserve the right to modify these Terms at any time, with changes effective upon posting to our website.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Lulla Customer Service
Email: support@lulla.com
Phone: (800) 555-8473
Address: [Company Address]